FAQS


Lights we offer

We currently offer various sizes and colors of LED bulbs, stringer and accessories. Our specialty is C7 and C9 bulbs which are custom cut on runs to fit your home or business perfectly. They are uniquely yours!

We only offer the highest quality materials. This is reflected in both our pricing and the resulting experience you get from choosing Winter Star as your Holiday lighting experts.

Our Signature look

Our clients usually go one of two ways, the classic warm white look featuring faceted C7 bulbs which give an elegant and timeless appeal, or they go bold with larger C9 opaque multicolor bulbs (think Charlie Brown Christmas). Either way your home or business is sure to shine. Want custom colors? No problem!


Investment

What does it cost?

  • We have clients with installations ranging from $1,000 to large commercial projects over $100,000. Our average New Residential installation falls between $3,000 and $6,000. This includes high quality, commercial grade materials (custom cut to fit your home or business) and labor for installation and take-down post season, as well as storage for the year.

  • Subsequent years installations are 65-75% of the initial cost as perimeter materials have already been purchased. This price includes install, take-down and storage.

 

Do you have a minimum? We have no minimum requirement prior to October 1. Our minimums may change after this date based on availability.

What Else

We are an outdoor lights specialty company, meaning our niche is seasonal holiday lighting. We currently are not equipped to offer indoor lighting or decoration services.

Do you offer maintenance on installations during the holiday season?

Yes! We will ensure that our work is the highest standard and every bulb is in perfect working order before leaving the job site. If anything is in our error, we will respond quickly and efficiently with a repair at no charge to you. If acts of nature, snow, wind, rain etc. damage your installation, we will schedule a repair for a minimal fee as soon as possible. We will do our best to identify variables that could affect your lighting during consultation and design planning.

Can you install lights that I have purchased previously?

So that we can guarantee the quality of materials as well as the safety, we do not typically hang lighting not purchased through us. However, if you are unhappy with your lighting installation service provider, we may be able to hang commercial grade materials after an initial inspection. Please Schedule a Consultation with us.

Can I store my own lights?

We store all of our clients materials so that we can ensure that everything is in good working order and well maintained from season to season in our secure warehouse.

Are you insured?

Absolutely. We take the safety of our clients, their homes and businesses, our staff, and equipment very seriously. In fact, it’s our number one rule; safety above all!

Do you offer year rounD installations?

It is not recommended to have year round lighting for our residential clients as sun, rain and wind exposure is damaging to the stringer and bulbs over time. Should your commercial enterprise desire year round installation, let’s have a chat. Year round maintenance is required on these types of installations.


A very special thank you to all of our clients. It has been a joy to bring you cheer through lights!